Privacy policy

Updated: 11 November 2026

Who we are

Ezervox is a service of Jeremy Abitbol (Ezer), licensed dealer (osek murshe) 348530122, 2 Shaul Harnam, Petah Tikva 4977394, Israel. Contact: contact@ezervox.com.

What this website collects

• Trial requests: name, licence number, clinic, city, phone, email and message, to check the licence and get back to you. Stored encrypted.
• Technical data: server logs for security (for trial requests, the IP address is kept only as a one-way hash).
• No advertising cookies and no trackers. Fonts are hosted on our own server.

Data clinics keep in Ezervox

Each clinic is the controller of its patients' data. Ezervox holds and processes it only on the clinic's behalf and instructions, under a signed data processing agreement. Names, phone numbers and medical texts are encrypted. Servers are in the European Union (France, OVHcloud). Technical providers receive only what the service needs, under contract; the full list is in the data processing agreement.

WhatsApp messages

When a clinic connects its WhatsApp number, Ezervox sends, on the clinic's behalf and through Meta's WhatsApp Business Platform, service messages to patients who gave their number to the clinic: reminders, appointment confirmations and links. Messages contain a first name, date, time and link, never medical details. Meta processes these messages under its own terms. A patient who no longer wants messages can tell the clinic or write to us.

How long

Data is kept only as long as needed: trial requests up to 24 months; clinic data for the subscription, then exported and deleted under the agreement; tax documents as the law requires.

Security

Encryption, secure connections, role-based access, activity log, nightly backups with restore checks.

Your rights

Under the Israeli Protection of Privacy Law, 5741-1981, you can ask to access, correct or delete your data: contact@ezervox.com. For data held by a clinic, please contact the clinic first; we forward any request we receive. See also Data deletion.